Support
Ask a person.
Open a request and follow the answer here. Flaro is made by one developer: a real person reads every message, usually within two working days.
Loading...
Before you write
I cannot sign in
Codes work once, for 10 minutes, and a new code replaces the old one: use the newest email. The button in the email only works in the browser where you asked for the code; anywhere else, type the 6 digits instead. Still stuck? Open a request here without an account: it only needs your email address.
The app says I am signed out
A PC stays signed in for 30 days after its last use. It is also signed out when you remove it on your account page, when you sign in on a fourth PC and pick it to drop, or if the app ever presents an old sign-in twice (Flaro treats that as a copied token). Sign in again from the app.
How do I delete my account or get my data?
Both are buttons on your account page: "Download my data" gives you everything we hold as a file, and "Delete my account" removes it at once. The games Flaro keeps on your PC never leave it; delete them in the app.
Is Flaro allowed with Vanguard?
Flaro only uses the interfaces Riot provides on your PC and never touches the game. The safety answers explain exactly what it reads and writes.
I found a security problem
Thank you. Please write to security@flaro.gg before you publish anything, and test only with your own account. See security.txt.